⭐ Annual Technical Support & KEYFIRST+ ⭐

Special Offer Valid Until 12/31/2025

Global Assistance for OBDSTAR G3 – ZEDFULL PLUS – XHORSE – KEYDIY – AUTEL

The KEYFIRST+ support package is the premium solution designed for automotive programming professionals: auto locksmiths, mechanical workshops, specialized garages, and electronic service centers.
This single subscription centralizes all the technical assistance needed to operate your OBDSTAR G3, ZEDFULL PLUS, XHORSE, KEYDIY, and all machines purchased on KEYFIRST.EU.

One subscription, one dedicated team, and significantly faster service: KEYFIRST+ streamlines your workflow, secures your operations, and increases your profitability.

🔧 Comprehensive & Priority Technical Support

Get direct access to five specialized technicians through a dedicated telephone line, available exclusively with your personal KEYFIRST+ access code.

Our team supports you across all your equipment, including:
• OBDSTAR G3
• ZEDFULL PLUS
• XHORSE (Key Tool, Mini, Condor, VVDI, etc.)
• KEYDIY (KD-X2, aftermarket keys, remotes…)
• All other machines purchased from KEYFIRST

Our experts guide you through key programming, transponders, coding procedures, diagnostics, and immobilizer operations, assisting you step by step to prevent errors that could immobilize a vehicle.

🔥 Non-Members: Technical Ticket – €16.50 excl. tax

Users without a subscription must purchase a Technical Ticket (€16.50 excl. tax per request):
👉 https://www.keyfirst.eu/fr/support-keyfirst/ticket-technique-keyfirst.html

For active professionals, KEYFIRST+ quickly becomes the most economical and responsive option.

⚠ Safety & Prevention – Avoid Damage Costing Up to €2,000

Programming errors without proper guidance may cause:
• BSI lockout
• Complete vehicle immobilization
• Loss of communication
• Incorrect key or transponder coding

With KEYFIRST technicians' support, you significantly reduce these risks.

🔒 KEYFIRST Liability – Important Conditions

KEYFIRST cannot be held responsible for a vehicle lockout or malfunction if:
• the aftermarket key was not supplied by KEYFIRST,
• post-programming procedures are not followed,
• the vehicle battery voltage is insufficient,
• the programming tool/tablet is not updated to the latest version,
• the tablet is not properly charged,
• the operation is carried out using non-compliant tools or components.

We provide reliable assistance, but responsibility also depends on proper usage and adherence to procedures.

🎁 Exclusive 5% Discount for KEYFIRST+ Members

As a KEYFIRST+ subscriber, you receive a permanent 5% discount across the entire KEYFIRST.fr website:
• Aftermarket (non-original) keys
• Adaptable remotes
• Remote shells
• Automotive consumables

Discount not applicable to OEM keys and cannot be combined with ongoing promotions.

👉 In most cases, this discount alone allows you to fully recover the subscription cost within the year.

🕒 Technical Support Hours

Monday: 9:00 – 18:00
Tuesday: 9:00 – 18:00
Wednesday: 9:00 – 18:00
Thursday: 9:00 – 18:00
Friday: 9:00 – 18:00
Saturday: 9:00 – 12:30 / 13:30 – 17:00

📞 Sales Department

For any information, you may contact our sales team at: +33 4.83.97.03.08

❓ KEYFIRST+ Support – FAQ

• Which machines are compatible with KEYFIRST+ support?
OBDSTAR G3, ZEDFULL PLUS, XHORSE, KEYDIY, and all equipment purchased from KEYFIRST.

• How does priority access work?
Your personal code provides direct access to technicians with priority handling.

• Can non-members request assistance?
Yes, using a Technical Ticket billed at €16.50 excl. tax per request.

• What products qualify for the 5% discount?
Automotive consumables, aftermarket keys, remote shells, and adaptable remotes.
Excludes OEM keys and promotional items.

• Does the support cover complex key programming?
Yes, including advanced operations on OBDSTAR, ZEDFULL PLUS, XHORSE, and KEYDIY.

• Is KEYFIRST responsible if a vehicle becomes immobilized?
Responsibility is not engaged if:
– the key was not supplied by KEYFIRST,
– post-programming steps were not followed,
– the vehicle battery is low,
– the programming tool is not updated or not charged.

• Is the subscription cost-effective?
Absolutely. Thanks to the 5% discount, unlimited assistance, and priority access, most professionals recover the subscription cost within weeks.

The information provided in this document is for reference only, is not contractually binding, and may be modified at any time without prior notice.