Help & Contact – Keyfirst
Have a question, need assistance, or simply want to get in touch with us? At Keyfirst, your satisfaction is our top priority. This page brings together all the useful information you need to get help, track your orders, or contact our team directly and easily.
📞 Get in Touch with Us
Our customer support team is available to help you with:
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Questions about your current or past orders
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Technical inquiries about our products
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Assistance with your customer account
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Information about our training programs or after-sales support
By Phone
Monday to Friday, 9:00 AM to 5:00 PM (CET)
📱 +33 4 75 70 04 77
By Email
✉️ contact@keyfirst.fr or use the contact form below
We usually respond within 24 to 48 business hours.
🧭 Need Help? Visit Our FAQ
Before contacting us, feel free to browse our FAQ, which is regularly updated with answers to common questions about:
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Delivery times
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Payment methods
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Returns and warranties
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Accessing our training courses
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Tracking your technical products (keys, tools, devices, etc.)
🧩 After-Sales & Technical Support
Our technical team is here to assist you with setup, diagnostics, or proper use of your programming, diagnostic, or key duplication tools.
For technical support requests, please include:
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The product model
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Your order number
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A description of the issue (photos or videos are helpful)
This helps us assist you more efficiently.
📍 Head Office Address
Keyfirst SAS
24 Avenue des Allobroges
26100 Romans-sur-Isère – France
Phone (international): +33 4 75 70 04 77
You can also schedule an on-site visit by appointment.
✅ Why Trust Keyfirst?
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Experienced, responsive support team
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Technical assistance based in France
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Professionally tested and certified products
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Accessible training programs
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Human-centered service tailored to your needs